Training Resources for
Microsoft Teams

There are a number of Microsoft Teams training and support options for Northeastern faculty, staff, and students .

Self-Guided Online Training

For those wanting to learn on their own any time and from anywhere, on-demand video and written instructions are available.

Microsoft Teams Video Training

Video tutorials offered by Microsoft on using Microsoft Teams.

Getting Started with Microsoft Teams

In this curated series of on-demand videos, get off the ground quickly using Teams to become more effective working anywhere. This course is available on  LinkedIn Learning – to gain full access, click “Sign-In” in the top right after you click the link and enter your email address.

Microsoft Teams Help Center

Numerous guides, help articles, and videos provided by Microsoft.

Drop-In Trainings and Workshops

Drop-in trainings and workshops about Microsoft Teams are available for all community members without the need to register or book a timeslot. The following sessions are currently offered weekly:

Microsoft Teams Basics

Learn how to get started with Microsoft Teams. This training provides an overview of the features of Teams, chat functions, Teams calls, team collaboration, file sharing/document storage, team management, notification management, virtual meetings, and best practices for using Microsoft Teams.

Interactive, virtual sessions are available to learn about streamlining work processes and communication with Microsoft Teams. All sessions are held via Teams. 

(Microsoft Teams Calls)

12 p.m.  –  2 p.m.


11 a.m.  –  1 p.m.


12 p.m.  –  2 p.m.


Customized Training Sessions for Groups and Individuals

Faculty, staff, and students can book virtual one-on-one or group training sessions. These sessions allow you to customize the content covered by one of Northeastern’s Microsoft Teams training experts.

Use the Microsoft Teams Training Bookings page to find and book an available date/time for the services below:

  • Individual/Small Group Training: Microsoft Teams one-on-one training for individuals and groups of 4 or fewer. These typically last 1-1.5 hours.
  • Group/Department Training: Microsoft Teams training for 5 or more people. This training is 1.5 hours including the training session and question/answer period.
  • Office 365 Consultation: Get all of your Microsoft Teams/Office 365 questions answered. These 30-minute sessions partner you with an expert on all things Office 365 who can assist you in finding a solution for modernizing and digitizing your team.
  • Microsoft Teams Calls: Bookable trainings are now available for Microsoft Teams calls. Schedule a session now to learn more about all the features and functions in Microsoft Teams calls.  Drop-in sessions on Mondays will cover Teams calls/VoIP.

Need assistance?

The IT Service Desk is happy to help! There are a number of support options available to you.