Skype for Business Users, Welcome to Microsoft Teams!

As a part of Northeastern’s Microsoft Teams rollout, Skype for Business will be retired on Tuesday, August 25, 2020.

All features of Skype for Business will automatically transition to Microsoft Teams. Current users who access Skype for Business will receive a prompt to login to Microsoft Teams.

Transitioning to Teams

Once the transition is complete, users will no longer be able to access or schedule meetings and chat features in Skype for Business.

What will happen to Skype for Business data (contacts, conversation history, etc.) once accounts are transitioned to Teams?

  • Past conversations, calls, and voicemails can be viewed in the conversation folder in  Outlook.
  • Skype for Business contacts will be available in Teams under the Chat tab (select the bold Chat tab in the tab navigation and use the dropdown to select Contacts.)
  • Skype for Business meetings can be accessed from the Outlook calendar or from the Meetings tab in Teams.
  • Skype for Business meetings can still be hosted and joined, but all new meetings must be scheduled in Microsoft Teams.

New to Microsoft Teams or looking to gain more knowledge of Teams features?
Visit the ITS Training Website for Microsoft Teams self-paced, drop-in, and live virtual training sessions. 

Questions about this transition or need additional support?
The IT Service Desk is available 24/7 at 617.373.HELP [4357],, or via live chat on the Tech Service Portal.  or, contact the unified communications team at

Why is Skype for Business transitioning to Microsoft Teams?

Microsoft Teams extends the capabilities of Skype for Business, bringing together chat, meetings, calling, collaboration, app integration, and file storage into a single interface. Microsoft Teams, the central hub for teamwork can help streamline the way users get things done, improving user satisfaction and productivity. 

Need assistance?

The IT Service Desk is happy to help! There are a number of support options available to you.